About

About US

 

At Joy Fluent, our core values are woven into every aspect of our work, guiding us as we empower businesses to thrive in the digital landscape. Our mission is simple: to illuminate the path to success for our clients, driven by our commitment to four key pillars: Strategy, Systems, Support, and Success. We are a 100% woman-owned business with headquarters in Lehigh Valley, PA.

 

01. strategy

We believe in the power of strategic thinking to drive meaningful change and propel businesses towards greatness. With meticulous planning, insightful analysis, and visionary guidance, we craft tailored strategies that unlock new opportunities and pave the way for success.

02. systems

Efficiency is the cornerstone of sustainable growth. By optimizing workflows, leveraging cutting-edge tools, and implementing seamless systems, we streamline operations and empower businesses to achieve more with less, driving productivity and innovation.

03. support

We recognize that success is a journey, not a destination, and we’re dedicated to supporting our clients every step of the way. With our unwavering commitment to exceptional service, personalized guidance, and responsive assistance, we serve as trusted partners in our clients’ success stories.

02. success

At the heart of everything we do lies a relentless pursuit of excellence and a deep-seated belief in the transformative power of success. By delivering measurable results, driving tangible outcomes, and celebrating victories large and small, we empower our clients to achieve their fullest potential and realize their boldest dreams.

Proven Success

The Numbers Don’t Lie

Hiring a virtual assistance business offers a myriad of statistical benefits that can significantly enhance productivity, efficiency, and overall business success. According to recent studies, businesses that utilize virtual assistants experience an average increase in productivity by up to 30%. Additionally, businesses that leverage virtual assistants report significant cost savings, with estimates suggesting a reduction in overhead expenses by as much as 78%. 

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cost savings by choosing a virtual assistance partner

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Increase In Productivity

about us

Our Founder

Lindsay Watson

Lindsay Watson

Principal

If you ask Lindsay about her overall purpose, it would be this: “Connecting people to people, and people to opportunities”.

Currently, Lindsay is Vice-President and Co-Founder of award-winning FIA NOW Employment Solutions, and Founder of Joy Fluent, a virtual assistant and support business.

As a Public Speaker, Lindsay has spoken at events including at the Lehigh Valley Annual Women’s Summit, Lehigh Valley Chamber of Commerce Small Business Summit, Lehigh Valley Chamber of Commerce DEI Summit, SHRM HR Disruptor Summit, The Black Engineer of the Year Awards (BEYA) Summit and more.

Lindsay has received honors as the 2023 Women of Influence and the 2020 Forty Under 40 award both by the Lehigh Valley Business Journal. She holds a Bachelor’s in Communications from St. John’s University and a Certificate in Women’s Entrepreneurship from Cornell University and is a graduate of the NASDAQ Entrepreneurial Milestone Accelerator.

Features

What We Do Best

Road Map & Planning

Work with one of our Coaches to create a startup strategy that includes strategic planning, content development, market research and systems planning.

Virtual Assistance

Our VAs provide general support, website updates, calendar management, sets up processes and automations, create presentations, and more. 

Web Design

Launching your brand or business online requires strategy and intentionality. Work with us to design your website on WordPress, Squarespace or Wix. 

Content & communications

Work with one of our Coaches to develop Communications Plans, Write Business & Strategic Plans, Website Content, Biographies, Press Releases & More.